Kasham is an organization that has been offering its services to customers for the past thirty years. We ensure that whatever our customers buy is 100% authentic. We consider herbal medicine a very important factor in human lives. Therefore, these medicines are stored in a suitable environment after purchase. We have a qualified Herbalist at our herbal store and call center for the best possible guidance.

Our store carries a range of herbal, consumer, and general products including hair care, skincare, baby care, organic range, oral care, women's care, men's care, nutritional supplements, multivitamins, etc. Included.

Kasham is a quality store where you get Drape licensed herbal medicines from herbal pharmaceutical companies. We buy these herbal medicines directly from the herbal manufacturer. You can visit our outlet to feel the difference. We offer products through physical channels i.e. our Kasham outlet and digital channel i.e. call center and website.

Our store is in Shadman Town North Karachi with the following address. Shop # B-13, Sector 14-B, KDA Flats Phase 4, Main Road Shadman Town # 2., North Karachi

Our store is currently only in Karachi۔

• Click on login or Register
• Add all your respective details or choose an account
• Success! You have logged in to your account!
• Choose your desired product
• Select the required quantity & Add it to the Cart
• Confirm your address & preferred mode of payment
• Click on 'Confirm Order
• Your order has been successfully placed.

OR

• You can place your order by calling our call center or Whatsapp at 0333 306 6980 or inbox your order on Facebook/Messenger.

Yes, you can cancel your order at any time before shipment. Once an order is shipped to you from our warehouses, you will not be able to cancel it.

You can take a follow-up by calling our Call Center at 0333 306 6980

• The hefty load of orders or restrictions on delivery services may delay your order.
• If a certain product is out of stock, we try to arrange the same for you, which may take time.

Kasham offers 4 payment methods: • Cash on Delivery (Karachi only) • Debit Card / Credit Card (Online Payment) • Easy Paisa Mobile Account • Bank transfer

Currently, Kasham has partnered with the following banks: • Bank Islami • Bank Alfalah

Yes! We take the privacy of our customer details very seriously and use industry-standard encryption systems that maintain your privacy, ensuring that all your details are secure.

If the payment does not go through, try to process the transaction again as the server may be down. For further assistance, please contact our support team. kasham.pk1@gmail.com 0333-306 6980

We deliver to all cities across Pakistan.

No, currently we do not deliver outside Pakistan

Free delivery on orders above Rs 3000, but if the parcel weighs less than 1 kg. If the parcel is more than 1 kg then the shipping is not free. Shipping charges will be applicable on orders below Rs.3000.

We have a weight base rate per order. All your orders will be charged based on shipment weight. Shipping charges for your order will be calculated and displayed at checkout.

All orders are processed within 2-3 business days in major cities across Pakistan. Smaller cities will take 5-8 business days. Orders are not shipped or delivered on weekends or holidays. Shipments may be delayed by a few days if we are facing high volume of orders, heavy rains in the country or any calamity. Please allow additional days in transit for delivery. If there will be a significant delay in the delivery of your order we will contact you by email or telephone.

Our team works tirelessly to ensure that your orders are delivered on time, if not please contact our helpline by phone or email. kasham.pk1@gmail.com 0333-306 6980

Yes, you can return your order if the delivered items are faulty or do not match the product description described in the product catalog. Returned items must be unused and in their original packaging.

Please check your package and notify us of any returns within 24 hours of delivery. Due to the sensitive nature of our products, Kasham cannot accept any returns after 24 hours of delivery.

It usually takes about 72 hours to process a return.

• All refunds are made to the payment method selected when placing the order.
• The time frame for all refunds will be marked from the day of application.

COD or Bank Transfer In special cases linked to our return policy, reversals will be considered for cash payments. The amount will be transferred to the customer's bank account within 3 working days. Customers are expected to provide their bank account details to kasham.pk1@gmail.com as soon as possible. Easypaisa Mobile Account The amount paid from the EasyPaisa Mobile Account will be refunded to your EasyPaisa Mobile Account.۔ Customers are expected to provide their EasyPaisa Mobile Account details to kasham.pk1@gmail.com as soon as possible. Debit/Credit Card Payments Refunds are usually made within 15 working days, and in some cases, may exceed the given period. This process includes payment notification and verification at each stage of a standard online transaction. The details of the reversal are confidential and subject to trust between the merchant and the customer. Once, we forward the refund request, please keep in mind that the process is complex and requires the aforementioned time frame.